Privacy Policy
Last updated: October 27, 2025
1. Introduction
Ramune AI ID Photo (the "Service") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use and protect it.
2. Information We Collect
2.1 Uploaded Photos
Our Service processes face photos that you voluntarily upload to generate ID photos. Uploaded photos are used only for AI processing and are promptly deleted after processing is complete.
2.2 Payment Information
Payment processing information (such as credit card information) is not stored on our servers. It is securely processed by trusted payment processors (such as Stripe).
2.3 Usage Information
To improve our service, we may automatically collect the following information:
- IP address
- Browser type and version
- Access date and time
- Referring URL
- Device information
3. How We Use Information
The collected information is used for the following purposes:
- Providing ID photo generation services
- Payment processing
- Customer support
- Service improvement and development
- Preventing fraudulent use
- Complying with legal obligations
4. Data Retention and Deletion
Uploaded photos are automatically deleted within 24 hours after AI processing is completed. Generated ID photos are stored for 30 days after download and then deleted.
5. Sharing Information with Third Parties
We do not share your personal information with third parties except in the following cases:
- When you have given consent
- When required by law
- When necessary to protect life, body, or property
- To service providers necessary for service delivery (payment processors, cloud service providers, etc.)
6. Security
We implement appropriate security measures to protect against risks such as loss, destruction, alteration, or leakage of personal information. All communications are protected by SSL/TLS encryption.
7. Use of Cookies
We use cookies to improve user experience. For more information, please see our Cookie Policy.
8. User Rights
You have the following rights:
- Right to access your personal information
- Right to request correction or deletion of personal information
- Right to object to the processing of personal information
9. Changes to Privacy Policy
We may change this Privacy Policy as necessary. We will notify you of significant changes through the Service.
10. Contact Us
If you have questions or concerns about privacy, please contact us:
Email: support@ramune-photo.com